Refund policy

At MINN, we strive to provide a smooth and satisfying shopping experience for our customers. If you receive a damaged, defective, incorrect, or missing product, you may request a return, replacement, or exchange within 7 days of delivery. To be eligible, the product must be unused, in its original condition, and returned with the original packaging. Due to hygiene and product safety reasons, used jewellery and items damaged after delivery are not eligible for return. Slight color variations caused by lighting or photography may occur and will not be considered defects. Once your return request is approved, our team will guide you through the process. For any assistance, customers can contact our support team at minn862821@gmail.com  To maintain the quality and shine of your jewellery, we recommend avoiding contact with water, perfumes, and chemicals.